Shipping and Terms of Sale
Terms of Sale
1. Buy with confidence. We put customer satisfaction as our #1 priority. Our work isn't done until you're happy.
2. We do our best to describe the items we are selling. All our items are guaranteed to be as pictured in the listing, and in working condition, unless specified otherwise. Our titles and description may contain inaccurate information, so please refer to pictures to determine condition and specifications of an item.
3. If you receive an item that is dead on arrival, we will refund 100% of your purchase price including shipping costs for parcel shipment. We must receive the item back for inspection prior to a refund being issued. For palletized shipments, we will refund 100% of your purchase price, and the buyer is responsible for any freight charges associated with the refund.
4. We are not responsible for the technical specifications or fitment of a part. Please check with the manufacturer if you need technical information about a part. Please ask all necessary questions prior to purchase.
5. If you have an issue or a concern with an item, please contact our Client Relations Department (905 790 2828 Ext. 226) and we will do our best to ensure you remain a satisfied customer.
We can accept PayPal, Visa, MasterCard or Wire Transfers.
1. Looking to purchase more than one item? We always offer combined shipping discounts for multiple items. Final combined shipping rates will depend on combined weight and dimensions.
2. We ship our items within 1 to 2 business days of receiving payment.
3. Machine down? Need something fast. We can get you that part fast to pretty much anywhere in the world. Give us a call if you need something shipped UPS Overnight Express. Our daily shipping cut-off is 3:00PM Eastern Time.
4. We ship all our parcels through UPS. Tracking information is provided for all shipments.
5. If the item is to be shipped freight, please contact us for a shipping quote, or you may arrange your own pickup. We will palletize, strap and shrink wrap your freight item. Be sure to send us ALL necessary documentation to expedite your shipment.
Client Relations: 905 790 2828